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Cancellation Policy & Therapist Availability

Sessions are typically scheduled to occur one time per week at the same time and day if possible. In order to cancel or reschedule an appointment, you are expected to notify your therapist at least 24 hrs in advance of your appointment. If you do not provide your therapist with at least 24 hours notice in advance, you are responsible for payment for the missed session. Please understand that your insurance company will not pay for missed or cancelled sessions.            Non-urgent phone calls are returned during normal workdays within 24 hours. If you have an urgent need to speak with your therapist, please indicate that fact in your message and follow any instructions that have been provided to you by your therapist. In the event of a medical emergency or an emergency involving a threat to your safety or the safety of others, please call 911 to request emergency assistance.